Your go-to IT partner.
We are IT Support 247 (ITS247), trading as IT Support 247 Technology — a privately owned IT support company Melbourne businesses trust. We're a full-service provider covering cybersecurity, ISO 27001 ISMS, IT infrastructure, email and cloud VoIP, web design, and digital marketing.
ITS247 was established in 2016 to help organisations build innovative, precise IT infrastructure. We treat every project as a strategic partnership — earning trust, understanding needs, and becoming a true go-to IT partner. Our team combines deep technical skill with a culture built on teamwork and a passion for client care.
IT support company Melbourne, sustainable digital solutions.
Together, our IT professionals deliver sophisticated end-to-end solutions that help your business grow. Over the years we've become the exclusive IT partner for outstanding companies across Australia.
Identifying today's digital revolution, we provide the IT infrastructure, digital marketing, and security your business needs to run smoothly. We understand, monitor, advise, secure, and support your organisation — assuring smooth day-to-day operations, every day.
Driving organisations across Australia towards growth.
Our ever-growing, satisfied customer base reflects real progress toward our goal — and we intend to keep going for decades to come. Let's partner and leverage today's IT trends to build a sound network of ever-growing organisations.
IT support company Melbourne FAQs.
Quick answers about who we are and how we work.
Who is IT Support 247?
IT Support 247 Pty Ltd, trading as IT Support 247 Technology (ITS247), is a privately owned IT support company based in Melbourne. Since 2016 we have provided managed IT, cybersecurity, cloud, compliance, web design, and digital marketing services to Australian organisations.
Where is IT Support 247 based?
Our head office is on the Ground Floor at 470 St Kilda Road, Melbourne VIC 3004. We support businesses across Melbourne, Sydney, Canberra, Adelaide, and Brisbane, delivering help remotely with regular team visits to each city.
What does an IT support company in Melbourne like IT Support 247 do?
We monitor, maintain, and secure your IT systems so problems are fixed before they cause downtime. That includes a 24/7 helpdesk, managed IT services, cybersecurity monitoring, cloud and backup, and help with frameworks such as ISO 27001 and the Essential Eight.
Does IT Support 247 offer services outside Melbourne?
Yes. IT Support 247 supports businesses in Sydney, Brisbane, Adelaide and Canberra as well as Melbourne, delivering helpdesk, monitoring and security services remotely.
What standards does IT Support 247 help organisations achieve?
IT Support 247 helps organisations achieve ISO 27001, ISO 9001 and ISO 22301 certification, Right Fit For Risk accreditation for DEWR Providers, and Essential Eight maturity.
Something on fire?
Or planning ahead?
Either way, start with a 20-minute call. No slide deck, no discovery form — just an engineer, a whiteboard, and your actual environment.